Welcome to Shawano! We're happy to be your new utility provider. Please submit the form below to establish service at your new residence. We are available for connects and disconnects Monday through Friday. We do require at least a 24-hour notice.
Your Wisconsin driver license will be used to verify your identity. If you do not hold a Wisconsin driver's license or cannot provide this information, you must stop in our office to show proof of identity.
If you prefer, you can download the application and bring the completed form with you.
Tenants please take note: Each time SMU notifies a tenant that charges for service are past due for more than one billing cycle, SMU may serve a copy of the notice of the past due charges on the owner/landlord. If the tenant vacates the rental unit, the responsible parties and owner/landlord need to provide SMU with notice of the date that the tenant vacated the rental unit. Information on the tenant's payment status will be provided by SMU to the owner/landlord upon request.
Submission of this form constitutes your acceptance of responsibility for services provided by Shawano Municipal Utilities. SMU services will be billed in your name until notice is provided to SMU to terminate or transfer your service.