At 
Shawano Municipal Utilities we believe the people of our community are our most important asset. In order to best serve our customers and our community we strive for excellence in the following areas:
Reliable energy – Having few outages and providing fast restoration is the most important service we provide.
Trust – It’s important to us that you know we are looking out for your best interests and that you believe we are your greatest resource for any energy issues that might arise.
Customer service – Whenever you contact us we’ll provide quick and friendly service to resolve your issue.
Energy costs – We work to be transparent about the various costs that go into your monthly charges while keeping prices as low as feasible.
Asset to the community – We want to give back to keep Shawano a great place to live and work. We take great pride in helping our customers. Please feel free to contact us.