Customer Services

Our highest priority is meeting our customers’ needs by providing exceptional service. Through our website, we hope to deliver to you yet another easy way for you to do business with us.

How to Reach Us

Shawano Municipal Utilities is conveniently located at 122 N. Sawyer Street, Shawano, WI 54166.

Customer Service Information

The office hours are Monday through Thursday 7:30 am – 4:30 pm, Friday 7:30 am - 12:00 pm.

Telephone:  715-526-3131

After Hours Service or Outages

Electric:  800-952-6268

Water:  715-526-3512

Diggers Hotline


Pay Online

Pay by Phone

855-748-3078 Have your account # ready.